Communication – Engage Family & Residents in Senior Living / Assisted Living Communities

COMMUNICATION

Man Looking at InTouchLink Screen

COMMUNICATION MADE SIMPLE

Dedicated, 24×7, building-wide TV Channel with easily managed activities, menus and photos paired with weather, news and advertising options

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KEY FEATURES

Family member and Resident login

lineFamily members and residents can login and view all content from their computers, mobile devices, or tablets

Customization of TV and web content

lineAdd community-specific content to your own web-based communication platform and TVs in your building.

Automation

lineNews and weather headlines are automated, updates to content are instant, and formatting calendars and menus are a breeze.

Service Request Logging

lineResidents or staff can submit requests, such as dining room service, maintenance, or compliments and complaints. Requests are submitted directly to the appropriate contacts and all further communication is logged.

LiveCam

lineA cutting-edge, digital video system broadcasts live activities and programming to each suite via your InTouchLink TVs, which opens ample possibilities. Suite-confined residents can participate in activities, a front door camera can allow residents to watch for guest arrivals, and residents can run a regular news broadcast.

Unlimited Channels and On-Site Locations Available

lineCommon locations for InTouchLink TVs (with different configurations and content options available) include the lobby, dining room (for menus) and activity room (for a list of daily activities).

OPERATOR BENEFITS:

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REVENUE

New revenue stream through local/vendor advertising

SAVES STAFF TIME

Frees up front desk time as residents can simply tune in to the TV Channel to receive answers to questions normally directed at staff members.

REAL-TIME UPDATES

Menus, activities, photos and other content can be added/edited quickly and shown instantly throughout the building.

MENU & CALENDAR DESIGN AND PRINTING

Instant formatting and printing of activity calendars and menus allows for information to also be distributed in print format.

MARKET DIFFERENTIATOR

Competitive differentiator for prospective residents as they walk in and see a progressive, modern residence.

GREEN

Provides a “greener” alternative, using less paper as all information can now be broadcast digitally.

LIVECAM:

INCLUSION

Allows residents who may be unable to leave their suites to enjoy events and activities (e.g. due to infirmity, outbreak etc.).

STAFF COMMUNICATION

Staff can speak directly and regularly to residents.

NEW ACTIVITIES

The LiveCam can be used to introduce new activities (e.g. daily news broadcast).

MARKET DIFFERENTIATOR

LiveCam is not available anywhere else in the industry.

RESIDENT & FAMILY BENEFITS:

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CONNECTION WITH RESIDENCE

Residents are excited to see photos of themselves and their colleagues on the TV.

STAYING INFORMED

Residents can tune in and stay informed on community activities and view menus, photos, news bulletins, weather and more.

LIVECAM:

INCREASED PARTICIPATION

Provides the opportunity for residents to partake in activities even if they cannot leave their room (e.g. due to an outbreak).

STAFF COMMUNICATION

Residents can watch and listen to staff communication from their suites (e.g. allowing the General Manager to speak to all the residents while they’re still in their suites).

See it in action:

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VIEW OUR OTHER FEATURES & BENEFITS