One platform.
Every part of
community life.
Update the lobby signage, in-room TV, resident app, Alexa, email and text messages from one dashboard, for a single community or your entire portfolio.
Free walkthrough tailored to your community. No commitment.
One post shows up everywhere:
Trusted by organizations and partners across community-focused sectors.
Post once. Reach your whole community.
Seven connected tools that share one calendar, one menu and one message, so nothing ever gets posted twice.
Every screen, always current
Calendars, menus, photos and announcements update themselves on lobby screens and your in-room TV channel. Change something once and every screen follows.
- Auto-updating daily schedule
- In-room TV channel
- One-click emergency alerts
Families feel included, not out of the loop
Residents and families get the calendar, menus, photos and direct messages with staff in one app, plus announcements by email, text and voice for anyone who prefers them.
- Resident and family app
- Direct messages with staff
- Broadcasts on every channel
Plan once, fill every seat
Build the monthly calendar, take RSVPs and track who attended, without spreadsheets. Every change flows straight to signage, the app and print.
- Monthly calendar builder
- RSVPs and sign-up limits
- Participation tracking
Know who's eating, and where
Publish menus everywhere, then record who took each meal and where they had it: the dining room, their apartment or another location. See each resident's consistency at a glance and report on it anytime.
- Meal attendance by resident
- Dining room, in-room and other locations
- Reportable by resident, meal and date
A more welcoming front door
Give visitors a clear, self-service way to check in while residents and guests quickly find events, directions and community information from the same kiosk.
- Visitor check-in and badges
- Community directory and wayfinding
- Events, menus and announcements
Answers without a screen
Residents ask Alexa what's happening today, what's for lunch, or to send a request, all hands-free and drawn from the same calendar and menus your team already maintains.
- Schedules and menus by voice
- Voice service requests
- Announcements read aloud
Requests that never get lost
Residents submit maintenance and housekeeping requests from the app, kiosk or Alexa. Staff see them in one list and residents get updated when the job is done.
- Submit from any device
- Assign to the right team
- Status updates for residents
Up and running without the heavy lifting
Three steps from your first call to every screen, phone and speaker staying current on its own.
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We set it up with you
Our onboarding team guides setup from day one and gets your team comfortable before launch, working around your schedule.
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You post once
Add an event, menu or announcement in one dashboard, for a single community or your whole portfolio.
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It shows up everywhere
Signage, in-room TV, the app, Alexa, email, text, voice calls and print all update automatically. Nothing to copy and paste.
What communities achieve with InTouchLink
Less scrambling. More meaningful moments.
75%
Less manual coordination
Time spent on printing, posting and chasing updates.
4.2×
More one-on-one time
Face-to-face moments between residents and staff.
94%
Event satisfaction
Average rating residents give community events.
10+hrs
Saved every week
Per community, once updates publish everywhere at once.
Results reported by InTouchLink communities. Your numbers will depend on your size and setup.
Real results from real communities
InTouchLink is a user-friendly platform that allows us to get information out to our community in a timely manner. If we ever have an issue, the customer support team resolves it quickly.
We recently introduced InTouchLink to our families and they love feeling more involved and connected to their loved ones.
Leo, Ceren, and the rest of the team have been absolutely fantastic to work with. InTouchLink is an amazing piece of technology for senior living facilities.
We are a proud client of InTouchLink. I am the VP of Engagement for a senior living management company, and we just LOVE having InTouchLink in our communities!
Our community enjoys InTouchLink immensely! The residents love all the pictures, calendars, and menus.
InTouch does such a great job of bringing it all together! Having all of our engagement information in one location makes it easy to manage our programs.
Built for the communities we know best
Senior living, multifamily and HOA communities rely on InTouchLink every day, and it adapts to any community that needs everyone on the same page.
Senior Living
Happier residents, closer families and lighter workloads for your team.
- Activity calendars and RSVPs
- Family portal and messaging
- Meal attendance tracking
Multifamily / MDU
A connected building residents want to renew in, with fewer calls to the front desk.
- Building notices on every screen and phone
- Amenity booking
- Maintenance requests
HOA Communities
Keep every homeowner informed, not just the ones who make it to meetings.
- Board announcements on every channel
- Community calendar and events
- Clubhouse and amenity booking
Also trusted in
Plans that grow with your community
Start with the essentials and add more as you go. Every plan includes guided onboarding and support.
Essential
Communicate clearly.
Includes:
- Community TV & digital signage
- Activity & dining publishing
- Print-ready calendars & menus
- Remote content, photos & multimedia
- Branded templates & announcements
- Video streaming
Community
Connect residents & families.
Everything in Essential, plus:
- Community Portal & resident app
- Resident & family access
- Email distribution
- Directory & community resources
Community Plus
Engage & simplify operations.
Everything in Community, plus:
- Community chat & event reservations
- Amenity & transportation booking
- Maintenance & service requests
- Activity & meal participation tracking
- Wellness, at-risk & operational reporting
Innovation
Optimize across your portfolio.
Everything in Community Plus, plus:
- Advanced analytics
- Multi-site intelligence
- AI, automation & personalization
- Alexa & voice experiences
- SSO & advanced integrations
- Newsletter builder, surveys & web calendar
Add-ons for any plan
Available with any plan, based on your community and setup.
ITL Connect: text & AI voice
Reach residents and families by text message and AI voice calls.
ITLEngage content
Premium games, wellness, entertainment and memory care content.
Live cameras & more video sources
Live feeds from lobby, garage or amenity cameras, plus more video sources.
Kiosk & visitor check-in
A touchscreen for self-serve information and visitor sign-in. Hardware required.
Engagement tools
Newsletter builder, community surveys and web calendar.
Included in InnovationPricing is tailored to your community's size, plan and add-ons. Managing several communities? Ask us about multi-site options.
See full plan details →Questions, answered
What community leaders usually ask before they get started.
We'll walk you through it on a free, no-commitment demo.
Book a demo Or call +1 (877) 784-6868 (Ext. 1)How long does it take to get set up?
Our onboarding team guides you from day one and works around your schedule, so there's no disruption to your team. Your timeline depends on how many screens and communities you're launching, and we'll map it out with you on your demo call.
Do residents need a smartphone or computer?
No. Residents see everything on lobby signage, the in-room TV channel, kiosks, Alexa and printed calendars, and announcements can reach them by voice call or text. Residents and families who like apps can use the community portal too.
Is it hard for our staff to learn?
InTouchLink is built for the people who run communities day to day, from life enrichment and dining teams to property managers and HOA boards, not IT departments. You post once from one dashboard and it updates every screen, the app and print. Remote onboarding, admin training and ongoing support are included.
What hardware do we need?
We'll review the screens, TV system and devices you already have during your demo, and let you know if anything else is needed before you commit to anything.
Can we manage more than one community?
Yes. Post to one community, a group of communities or your whole portfolio from the same dashboard, while each community keeps its own calendar, menus and branding.
Can people outside the building stay in the loop?
Yes. Family members of senior living residents, off-site owners and board members can see the same calendars, announcements and photo galleries, message staff directly, and get important updates by email, text or voice call.
How is pricing structured?
There are four plans, Essential, Community, Community Plus and Innovation, plus optional add-ons like text and AI voice messaging, premium ITLEngage content and kiosks. You only pay for the tools you use, and we'll give you a clear quote after a short conversation.
Is InTouchLink only for senior living?
No. Senior living, multifamily (MDU) and HOA communities are our core markets, and organizations in healthcare, education, hospitality, student housing and faith communities use InTouchLink too.
What support do we get after launch?
Remote onboarding is included, and our support team is a phone call or email away at +1 (877) 784-6868 or support@intouchlink.net.