Present-day assisted living and retirement communities have come a long way, with increased community integration and an emphasis on maintaining independence for residents. The physical environment of a retirement facility must be carefully designed to maximize functionality in terms of daily activities, personal independence, and opportunities for privacy and social interaction. An appropriately designed space will cultivate an atmosphere that puts its residents in a positive mindset to enjoy their new surroundings.
Keeping seniors actively involved in the community reminds them of their own independence and lets them share their amazing stories with more people than just their friends and families. By setting up a community involvement program, neighbourhood residents will get to know each other and forge meaningful friendships. A common way to do this is by introducing a volunteer program with a local school. Students will learn valuable lessons and gain insightful stories from the retirement community residents while sharing a laugh and spending some quality time.
Another way to involve the local community and integrate retirement community residents is by hosting events that both can take part in. Set up a community garden in the spring or an art activity on a cold, winter day. In doing so, you create a reason for the community to come together and interact.
Continuous education is important in every field, but especially in an interaction-based job. Giving your employees the tools they need will cause less stress and result in a calmer working environment. Although you may initially view employee training as a costly investment, it’s definitely worthwhile in the long run. Retirement community staff interacts with many residents and their families within a day, making their communication and listening skills extremely important. An educated employee in the care field will be able to capitalize on every interaction, leaving residents reassured that they are in the best possible hands.
Although you may view plants as a great decor item, you might be surprised to learn that they also present numerous health benefits. Plants are proven to increase feelings of well-being and put people in a better mood. They are especially important in winter months when residents aren’t able to get outside, as they make people feel like they are more in touch with nature.
Other benefits of plants include:
Plants are also a great way to decorate your retirement community. They are fairly neutral and don’t overstimulate residents that are sensitive to intense colours and patterns.
If you’re looking to improve the atmosphere of your retirement home, a great way to start is by asking the residents about the changes they want to see. There are many ways to do this, but as a first step, it’s usually best to just go around and ask residents in person. This way you get a feel for what everyone’s thinking and can start planning options that they can choose from at a later date. Providing concrete options is usually the best way for all parties to visualize the changes.
At InTouchLink, we’re dedicated to providing you with superior assisted living and retirement community integrative technology. To learn more about what we offer, call 1-877-784-6868 and request a free demonstration.
For Immediate Release
May 29, 2018
Phone: 1877-784-6868 x735
– Toronto –
InTouchLink is pleased to announce the launch of its newest division to provide an innovative pharmacy portal and pharmacy-community data bridge to long term care pharmacies in the USA and Canada. The new division will be branded as InTouchRx (intouchrx.com) and will focus specifically on working with pharmacies to improve their engagement with senior living communities, increase their transparency and provide a consolidated collection of all pharmacy-community data.
Already implemented in several pharmacies and communities, the InTouchRx portal provides a centralized dashboard for:
The first complete platform of its kind, InTouchRx is ground-breaking in its approach to the relationship between senior living pharmacies and their community clients. Digitizing all of the data collection and analytics (that are often transmitted by phone or fax) means community and pharmacy staff know instantly if errors have been made, if audits uncover issues, and if improvements need to be implemented. The primary goal of InTouchRx is to improve resident health, create compliance transparency and provide a unified resource for all pharmacy-community engagement.
“For the first time, there’s a product that specifically focuses on the relationship between pharmacies and senior living communities and the requirement for so much data to flow efficiently between the two teams. It’s exciting to be able to provide a ready-made but customisable solution that can impact so many healthcare organisations in the USA and Canada.” says Jonathan Seliger, CEO of InTouchLink.
InTouchRx provides an easy-to-use and quick-to-implement platform to long term care pharmacies that is the data bridge for all communication between pharmacy and senior living communities.
Visit intouchrx.com for more information.
InTouchLink, North America’s leading provider of technology for Seniors Housing Communities provides a suite of custom-designed senior-friendly products. These have been tailor-made for retirement communities, long-term care homes, skilled nursing facilities and other senior living environments. InTouchLink’s product line for seniors communities includes digital signage with dedicated community TV channels, an online learning centre for staff, service request system, family member portal, and software tailored to seniors such as simple email and safe internet.
Visit www.intouchlink.com for more information.
We’ve seen them in dentist offices, apartment buildings, subway stations, and hotels. In one single glance, we can check the weather, read the news, get updates on local events, and receive useful and important information. A dedicated TV Channel in your retirement community offers a wide range of benefits to both staff and residents and can save you time and money while helping residents stay connected to their community. Here are the top five reasons to invest in InTouchLink’s Interior Digital Signage:
#1: Build a Revenue Stream
Are you looking for new ways to increase your revenue stream? InTouchLink’s digital signage allows administrators to partner with local vendors and service providers to open up a whole new source of revenue. Dynamic advertising will be featured on the TV Channel for residents to casually browse. Partnering with local businesses that offer retirement community-related services can help residents stay in touch with the services they need.
#2: Customize Your Content
This is no ordinary TV Channel. Everything from branding to layout to the design can be easily formatted to help you design exactly how you want your channel to appear. InTouchLink’s unique platform is designed with seniors in mind. Our menus are bright and easy to read. Display your local weather, community calendars, events, activities, and more.
#3: Quickly Keep Residents Informed
No matter how many residents are living in the community, delivering news or updates can be a hassle. Intercoms are intrusive and loud, and paper communication or personal messengers are a waste of time and resources. InTouchLink’s TV Channels allows you to instantly inform your guests of updates and changes to the schedule on a constant basis so that you can ensure your message has been received by everyone in the community.
#4: Paperless Communication
Businesses all over the world are being lauded for their switch to paperless, greener business practices. Not only is the switch to paperless ethical, it will also keep your costs way down. Send out calendars, communication, newsletters, and more without printing a single sheet of paper. Eliminate the messy corkboards and replace all that clutter with a single information stream that is faster, cleaner, more efficient, and better for the environment.
#5: Reach Residents Wherever They Are
No matter where you are, you’ll always be able to stay in touch. Residents who are unable to leave their suites will still be able to engage with their community and have access to the outside world. From the comfort of their suite, residents can continue to partake in their daily activities and receive news and updates. Staying informed of what’s happening in the world around them allows residents to maintain constant communication and to feel included.
Are you excited to incorporate modern communication into your retirement home or community? Want to learn more how InTouchLink can seamlessly integrate your communication, entertainment, and social sharing into one streamlined platform? Request a free demo or contact us today for more information.
At InTouchLink, we greatly believe in the importance of continuous improvement.
As the wise Paulo Coelho once said,
“When we strive to become better than we are, everything around us becomes better, too”
Our main purpose is to improve the lives of all those involved with our senior living community partners. And we were lucky enough to find a company equally as invested in their partners as we are – ESCO Technologies.
ESCO Technologies is the exclusive provider of the award-winning CareConnect platform, which includes a comprehensive range of unique communications and entertainment solutions specifically tailored for the senior living industry. These solutions include a senior-friendly TV service with an exclusive managed remote, high-speed internet, high-quality phone services, resident safety services and a technology concierge. For more information on the CareConnect platform, visit www.careconnectbyesco.com.
We are proud to partner with ESCO, who will be providing the new CommunityEngage service as part of their leading platform of senior living services. The CommunityEngage platform will serve to promote engagement within communities, and improve the lives of residents, their family members, and staff. The platform will include the full range of InTouchLink features, including:
For more information on the CommunityEngage platform, navigate to: www.careconnectbyesco.com/communityengage/
For more information on the InTouchLink platform, visit www.intouchlink.com.
We are very excited for this opportunity to collaborate with another successful leader in the senior living industry and we look forward to the journey ahead together with ESCO Technologies.
You work in a senior living community. Or maybe you run one. Your senior residents, (aka the centre of the establishment), grew up in a simpler time. They got a chance to speak to someone only if they gathered the energy to actually walk over to that person’s house, children played with real toys outside, not computers indoors, and “messages” were delivered through Morse code or pigeon (did I go too far back?). Whenever I rave about a new tech product I want to buy, my grandparents (and parents) ask me multiple times why I want it, and whether I really need it. A lot of seniors couldn’t care less about technology or all of its seemingly endless benefits to the majority of today’s society. Care is what they need, and good people, not good computers, are what they prefer. So why would you put technology at the forefront of your retirement community?
As someone who works in the senior living industry, I will forever recognize and understand that people are its most important resource. And that is why you need technology. Confused? Let me elaborate.
Technology has exponentially grown in the past 25 years throughout all industries as a response to problems that people want to solve.
I’ll give you an example.
Problem: Senior care worker at an assisted living community cannot tend to the residents because she is covering the front desk for the receptionist, who is busy making the rounds around the building to change paper copies of event posters, calendars, and menus for the week. Normally, this front desk superstar is also busy taking calls from residents and families and making notes on their requests, such as booking a table in the dining room for a family dinner, or fixing a clogged drain.
Solution: Assisted Living Community switches to a technology-based menu and activity system that relays information on large-screen TVs throughout the community and in resident suites. Front desk worker can now easily change information instantaneously without leaving her desk.
A family and resident portal add-on allows requests to be made online that go straight to the maintenance workers who take care of the requests and easily update the system.
End result: Front desk worker and senior care worker have more time to focus on the residents, instead of wasting time on tedious tasks.
Real end result: Residents are happier. Staff members are happier.
See what I mean?
A lot of the backlash of technology in the senior living industry stems from the misunderstanding that technology should not be the focus because the people are the focus. But the real purpose of introducing technology is for the people to be the focus. So much time is spent on multiple, tedious systems; learning them, maintaining them, updating them. Or spending too much time on out-dated, messy, paper-and-pencil methods.
If you’ve ever seen a senior resident look at a TV screen and smile because they see themselves in a photo on the screen, you’ll understand that this technology was made for them to be happy. To bring them closer to the community. To keep them engaged and aware, and avoid isolation. To make it easier for your staff and give them free time to focus on what’s really important – your residents.
If you agree, and you want to uplift your community – let us know. We’re here to help.
Amidst all the chaos and hustle and bustle, there is one real underlying goal of the holidays: bringing people together. Even if it’s small and simple, it’s always a great idea to hold events that allow staff members, residents, and their family members to mingle and have a jolly time! You can host a Christmas carol sing-along, or throw a scrap-booking event where everyone can compile a scrapbook with mementos and photos. Set up a field trip to a play or another performance that is holiday-themed, such as The Nutcracker – or better yet – conduct your own play with staff members and residents as the actors! For fun with a side of yummy, you can also host a cookie-baking and decorating party. Holiday Card parties are also a wonderful idea – where each person is assigned a task such as writing out addresses, stuffing envelopes or decorating cards. All of these events will bring everyone together and spread holiday cheer!
You can plan the greatest holiday party any assisted living community has ever seen, but if you can’t get the word out, then your efforts will be (at least partially) wasted. Make sure you utilize all of your resources! InTouchLink will allow you to post once and have the content spread across multiple channels of communication – including email messaging to family members, splashes on your InTouchLink TV screen, and online on the InTouchLink family access area. Our unique family member access area allows family members to easily log in and view activities, menus, newsletters, photos and more so that they can easily keep up with the community. Let us be your one-stop-shop this holiday season! You can also print a few paper copies of your own community activity calendar.
With your own custom TV channel,your opportunities for spreading holiday cheer are endless! You can post videos, such as famous holiday movie clips (Merry Christmas ya Filthy Animal!), a holiday music playlist , and more. You can also post fun holiday facts as your “Thoughts of the Day”. For Special Event backgrounds, Google winter holiday background images and you’ll find a ton of beautiful options. During your holiday events, be sure to take some pictures and then post them on your channel as a slideshow for everyone to enjoy!
It can be difficult to keep in touch with our loved ones, and even more difficult when a family member stays in a retirement home away from the family. Ensure that your residents never feel isolated. InTouchLink has an easy-to-use email system for residents, with large buttons and even a read-back feature for those who are visually impaired. Family members can also send photos or even videos to a residents’ email. InTouchLink also has a greeting card feature for residents which allows them to easily send holiday cards to their loved ones. For residents with families further away, setting them up with a Skype account that is linked to their InTouchLink account will bridge the distance gap and bring joy to all.
What better way to get in the holiday groove than to listen to some cheerful holiday tunes. Luckily, you can easily connect your InTouchLink channel to a radio station that plays holiday songs around the clock! Contact us and we’ll set this up for you faster than Santa sliding down the chimney (it’s not his fault – it’s all the cookies).
Luckily, InTouchLink has its very own dedicated pinterest board for the holiday season! And we post from other great sources that you can follow as well, so you never run out of great new ideas for the holidays. Whether its new holiday recipes or novelty DIY gifts or even party ideas – Pinterest is a wonderful resource. Here are some other online resources for you to check out for more inspiration!
Right around the holidays, App Stores on smart phones will release all kinds of fun games and other nifty things like advent calendars to add some more joy to the holiday season! Here are just a few examples of apps as well as fun holiday websites:
There are a few digital signage companies in the retirement industry. So what makes InTouchLink any different? Well, for starters, we are not just a digital signage company. We are also a learning centre, a resident and family member access portal, a service request manager, a calendar and menu creator, and on top of it all, experts in customer service. With InTouchLink, you are not merely another addition to the bottom line, you are the reason why we exist, why we continue to improve our services daily, and why we love what we do. We want you to know exactly why we are different. So we’ve put together a list of reasons that will simplify the daunting task of choosing an all-in-one digital solution for your retirement community.
We don’t want you to be buried in debt. We know that you need the money in your budget to improve the lives of your senior residents. We want to improve their lives too. That’s why our pricing structure, unlike some of our competitors, allows you to pay in affordable monthly increments with no initial setup fees other than the market cost of the hardware.
As an InTouchLink client, you receive the VIP treatment no matter if you are a full-scale corporation with hundreds of assisted living and long term care communities or just a small
individual retirement community. Your designated account manager will guide you through full on-boarding and offer continuous support for the full duration of your time with us (which we hope is forever!).
Don’t be fooled by what you have seen other digital signage companies offer. Or even what other senior living digital signage companies offer. We are much more than just a digital signage system. We offer an entire platform packed with useful tools and features to improve your assisted living community in multiple ways.
Here are some of the tools and features that we offer:
Having each of these tools at your fingerprints through one central system increases efficiency and saves you all of the money you would have spent on them separately, increasing your overall profitability (it’s just good business sense). View our full list of our features and how they can benefit your retirement community.
Most of our competitors do not provide families of senior residents to have access to their system. Families only see the activity calendar, menus, photos and other information when they arrive at the community and see them on the television screens, or when they go on the community’s website, where the information is uploaded separately (creating extra work for staff!). The InTouchLink platform allows family members and even prospective residents to access a Family Member and Resident Portal where they can view the weekly menu, photos, events and more. Family members can even download the retirement community newsletter. The information populates in the portal automatically when inputted into the InTouchLink system – so there’s no extra work for staff to maintain it!
Many platforms claim that their systems are user-friendly, but we’ve had retirement communities switch over to our system and sigh in relief at its genuine simplicity and ease-of-use (true story!). The most technologically-challenged users have quickly learned how to use our system, and immediately began to love it. Learn more about our assisted living digital platform here.
Unlike with some of our competitors, you don’t need to create your content and send it to someone else to upload and wait for it to start showing on your assisted living TV channel. You can create the content quickly and easily on our platform, and it will be up on your channel instantly. No more waiting!
When we say customizable, we mean it. You choose everything from your TV channel layout and background photos all the way down to the minute details like your font styles and colours. Choose the most creative person in your team and let them have fun with it! But don’t be overwhelmed in the least – customization is completely optional. The InTouchLink system is designed to work beautifully on its own from the moment it is turned on.
Our system has been designed with you in mind. All of the helpful features and small details were created with feedback from our wonderful clients. Your satisfaction is our top priority. Our goal is to help you solve those stubborn problems, some as simple as a resident not knowing what time Bingo starts today, to the more complicated ones, like service requests slipping through the cracks or staff falling behind on their training courses. Reach out to us today and let us help you solve your problems, and increase engagement, communication, efficiency and profitability in your assisted living community.
National Assisted Living Week is Sunday, September 11 – Saturday, September 17, 2016. This year’s theme is “Keep Connected”! A perfect theme to highlight the importance of utilizing the latest technologies to keep senior citizens engaged and in tune with the world around them. Read on to learn more about how you can incorporate technology in simple ways throughout your community.
Numerous studies have concluded that the key to a prosperous assisted living community is a high level of engagement from the senior residents that are a part of it. This can be a difficult task to say the least. Not only do you try to come up with new and innovative ideas for activities and events, but you also need to ensure that your residents are informed and up-to-date on the latest community news. Ensuring that their families are in tune with the assisted living activities and news is a whole other ball game. At InTouchLink, we’re all about making your lives a little easier. This is why we have come up with 8 simple ways to keep your residents and their families engaged.
Information needs to be easily accessible. You could have the best, most innovative assisted living activity program of any community, but if your residents are not aware of these activities due to poor communication tools, then nobody will be benefiting from the activities. Large screen LTC TVs mounted in high-traffic areas of your assisted living community as well as an in-suite channel are highly efficient, easily accessible modes of communicating all kinds of information and can be updated instantly across the board.
A wide range of informative sources can be displayed and accessed technologically. Menus, Activity Calendars, Photos, Videos, Shift Schedules and more can all be inputted and viewed online through the resident portal or on screens throughout the community. The beauty of this is that residents can access this information from the comfort of their own suites, versus having to travel out to a certain area such as an activity board. The other advantage is that changes can be done in seconds and are seamless – versus changing paper copies which can be a hassle. So not only is it convenient for residents, but it’s convenient for the community! (Take a sneak peek at our Activity Calendar system here).
Who doesn’t love to see themselves on the big screen?! Residents, families and staff members alike love seeing pleasant memories splashed across large-screen LTC TVs in the community. It is a wonderful way to not only jog residents’ memory, but also to solidify a sense of community and keep everyone active and engaged – and looking forward to the next time they will be creating memories!
Another really fun way to keep everyone engaged and having fun – posting videos! Videos can be posted directly from YouTube onto screens throughout the community and the options are endless! Post Just for Laughs Gags videos, funny animal videos, older movie clips (I’m lookin’ at you, Casablanca) and whatever else you think your residents might like to see! You could even have a radio channel playing from the screens so everyone can show off their best dance moves (check out this video from one of our partner communities for some dance move inspiration).
For residents who are more tech-savvy, or who would like to be more tech-savvy, it’s a great idea to provide them with some basic training on how to use a computer. An all-in-one resident portal that provides access to a super-simple retirement email system, community events, their own online calendar and even direct links to their favourite websites is a wonderful way to keep them engaged and updated on the world around them.
Naturally, family members of residents want to know what’s going on at their relative’s retirement community. It’s worth investing in a retirement system that allows them to easily connect with the community where they can view photos, calendars, menus, monthly newsletters and more. (With no extra work for you!)
In cases where you would like to have information quickly relayed to family members – a system that will display the message on TV screens in the retirement community whilst also sending the information to family members is a highly efficient method of keeping everyone informed at once!
Tablets provide a user-friendly interface for all ages to use the internet and include access to other nifty applications such as Skype to communicate with family members, mind games to keep the brain sharp, and WebMD to track pill intake and more. The price of tablets has decreased dramatically over the years – you can even purchase a Kindle Fire from Amazon for about $50 and use it as a tablet!
Now that you’re equipped with all of this information to keep your senior residents more engaged through the benefits of technology – what are you waiting for? The easiest method to implementing all of these steps is to invest in a retirement solution that can do it all. Book your no-obligation demo with us today to see how we can make your retirement community a better place.
The 2016 Rio Olympics are coming to an end! Keep your community in the know for the final games and Closing Ceremony with a Twitter Feed from the Official Rio Olympics account.
Follow these simple steps:
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For any questions, concerns or comments, feel free to reach us at 1-877-784-6868 or email@example.com.