Resident & family portal
Keep schedules, menus, community news, directories, photos and useful resources together in one accessible place.
Community Portal & Messaging
One update. Every resident, family and staff member informed.
Use one community portal and messaging platform to keep people informed, then extend every important update through email, text messages, voice calls and web channels—without rewriting it for each audience.
Publish onceUse every channelKeep information current
Meet people where they are
One message, delivered across the channels your community uses
Start with the portal, add the communication channels that fit your audience and keep the message consistent everywhere.
Email updates
Send announcements and reminders directly to residents, families and staff without rebuilding the message.
Text messaging
Use concise text messages for timely notices, helpful reminders and information people need on the go.
Voice calls
Extend important messages to people who prefer or rely on a phone call instead of a digital screen.
Community web
Keep current activities and information available online for residents, families, prospects and visitors.
Less duplicate work
Create the update once. Keep every channel aligned.
InTouchLink brings community information and outbound communication into one connected workflow, helping staff spend less time copying content between separate systems.
Create the message
Add an announcement, event, menu update, reminder or other community information in one place.
Choose where it should appear
Use the portal and the email, text, voice or web channels that make sense for the message.
Keep everyone working from the same information
Publish current, consistent communication for one community or across a growing organization.
More than announcements
A community portal people have a reason to use
Give residents and families a clear, familiar destination for everyday community life—not just urgent notices. Useful information and simple self-service tools help people stay informed and participate.
Schedules and eventsSee what is happening and find the details in one place.
Menus and community newsKeep daily information easy to find and current.
Directories and resourcesHelp residents and families connect with people and information.
Reservations and requestsProvide simple paths to book, reserve or ask for help.
Better communication for everyone
Clearer updates for your audience. A simpler workflow for staff.
Reach people in the right way
Use the portal alongside email, SMS, voice and web so people can receive information through channels that fit their needs.
Reduce missed information
Make current details easier to find and reinforce important updates beyond a single screen, inbox or printed notice.
Give time back to staff
Reduce repetitive publishing and keep communication consistent with one connected source for community information.
Part of one connected InTouchLink platform
Connect resident and family communication with activities, dining, digital signage, service requests and multi-site oversight as your organization grows.
Activities and eventsMenus and diningDigital signage & TVService requestsWeb and mobileMulti-site oversight
See your communication channels working together
Tell us who you need to reach and how you communicate today. We’ll show you a practical way to publish across the portal, email, text, voice and web channels without duplicating the work.
See every message reach farther.
Book a personalized demo to see how one update can reach your portal, email, text messages, voice calls and web channels—without duplicating the work.
- Resident and family portal walkthrough
- Email, text and voice messaging
- Community website and calendar publishing
- Discuss your audiences and rollout
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