Build genuine relationships with your residents’ families
Having a family engagement strategy is paramount to success in senior living communities. The relationship-centered approach to care connects all participants in each resident’s life, with a strong emphasis on family relationships. Moving into a community – whether independent living, assisted living or skilled nursing – is a significant change in a resident’s and their family members’ lives.
To support the transition and bolster family engagement at your community, consider how you can use technology to help create stronger connections from the get-go. InTouchLink is designed to support you and your families.