Existing customer support
Get help with your InTouchLink platform, account, hardware or day-to-day use.
Submit a support requestsupport@intouchlink.net+1 (877) 784-6868, ext. 2Get the right help, right when you need it
Whether you are an existing customer, need to sign in or are exploring InTouchLink, choose the option below and we’ll point you in the right direction.
How can we help?
Select the path that best matches what you need today.
Customer login
Open the InTouchLink customer portal to access and manage your community experience.
Open customer loginSales & general questions
Exploring InTouchLink or not sure where to start? Connect with our team for guidance.
Book a demosales@intouchlink.net+1 (877) 784-6868, ext. 1Help us understand your request
Including a few useful details in your request helps the support team identify the right next step.
What to include
- Your organization and community name
- Your name, email address and best callback number
- The product, screen or device affected
- A short description of what happened and when
- Screenshots, if they help explain the issue
Submit a support request
Tell us what happened so our support team can help. Please do not include passwords or sensitive resident information.
Contact the right team
Call +1 (877) 784-6868 and choose the extension below, or email the team directly.
Sales
Support
Billing
Marketing
General inquiries
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