Healthcare

Clear information for patients, visitors and every shift

From waiting rooms to staff break rooms, InTouchLink keeps patients, visitors and care teams informed with digital signage, a patient and visitor portal, and tracked service requests, all managed from one place.

  • Calmer waiting roomsHelpful, engaging content on every lobby screen.
  • Aligned teamsStaff screens with the same updates for every shift.
  • Fewer front-desk questionsVisitor info, hours and services always posted.
The challenge

Communication gaps are costly in healthcare

Hospitals and clinics are busy, complex places. When information is scattered across paper signs, phone calls and word of mouth, patients feel lost, visitors keep asking the same questions and staff lose time.

  • Patients and visitors can't find current information about hours, services and visiting
  • Updates for staff get lost between departments and shifts
  • Paper signs and flyers go out of date quickly
  • Maintenance and housekeeping requests are hard to track
  • Operational updates take too long to reach every area

With InTouchLink

  • One update reaches every lobby, waiting room and staff screen
  • Staff screens keep every shift on the same page
  • A patient and visitor portal with hours, services and resources
  • Tracked service requests for maintenance and housekeeping
  • Operational updates shared across connected screens
Who it's for

Built for facilities of every size

Whether you run one clinic or a health system, InTouchLink scales to the way your teams work.

Hospitals & medical centers

Acute care, specialty and teaching hospitals

Keep lobbies, waiting areas, cafeterias and staff areas informed across large, multi-building campuses.

Where InTouchLink helps most
  • Lobby and waiting room signage
  • Staff screens by department
  • Multi-building targeted publishing

Clinics & medical offices

Outpatient, primary care and specialty clinics

Make waiting rooms more pleasant and cut repetitive front-desk questions with helpful content on screen.

Where InTouchLink helps most
  • Waiting room content and health tips
  • Hours, services and provider news
  • Patient and visitor portal

Rehab & specialty care

Inpatient rehab, behavioral health and long-stay facilities

Patients staying days or weeks need to know their schedule, meals and activities, and families want to stay informed.

Where InTouchLink helps most
  • Daily schedules and menus
  • Participation tracking
  • Family access and messaging
One connected platform

Everything healthcare teams need, in one platform

Start with digital signage, then add portals, service requests and reporting across every building and location.

Lobbies & waiting rooms

Engaging, up-to-date content where patients and visitors wait.

  • Community TV & digital signage
  • Video streaming
  • Branded templates
  • Remote content & photos
  • Print-ready notices
  • Web calendar

Staff communication

The same information for every department and shift.

  • Staff-facing digital signage
  • Targeted publishing by building or department
  • Email distribution
  • Group & direct messaging
  • Newsletter builder
  • Operational updates across connected screens

Patients & visitors

Easy access to the information people ask for most.

  • Community Portal & app
  • Directory & resources
  • Surveys
  • Event reservations for classes
  • Alexa & voice
  • Transportation booking

Facilities & scale

Tracked requests and one view across every location.

  • Maintenance & service requests
  • Room & space booking
  • Operational reporting
  • Multi-site intelligence
  • AI & automation
  • SSO & integrations

Available add-ons

Extend any plan with the channels and hardware your facility needs.

  • Kiosk & visitor check-in
  • ITL Connect: text & AI voice
  • Live cameras & video sources
  • ITLEngage content
  • Engagement tools
  • Hardware & installation
Better for everyone

What changes when everyone's on the same page

Patients

Clear, calming information while they wait and during their stay.

Visitors & families

Hours, directions, services and updates without asking at the desk.

Care teams

Consistent updates every shift and fewer interruptions.

Administrators

One place to manage screens, requests and reporting across locations.

See how InTouchLink fits your healthcare facility

Tell us what patients, visitors and care teams need to know. We’ll tailor the walkthrough to your facilities and priorities.

A walkthrough built around your organization

See how InTouchLink can keep patients and visitors informed, equip staff across shifts, and simplify updates and service requests across your facilities.

4.9 out of 5 on Google and Capterra

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