Hospitality

Exceptional guest experiences, every stay

From boutique hotels to resorts and conference venues, InTouchLink keeps guests informed and your team responsive, with lobby signage, a guest portal, menus, amenity booking and tracked service requests.

  • Engaging spacesEvents, menus and local highlights on every screen.
  • Guest self-serviceBook amenities and request service from any device.
  • Faster serviceRequests tracked from submission to resolution.
The challenge

What's holding hotel operations back

Today's guests expect instant information and quick service. Static screens, paper menus and untracked requests frustrate guests, burden staff and hurt reviews.

  • Guests can't easily find amenity hours, events or local information
  • Service requests go untracked and responses are slow
  • Lobby and venue screens are static and easy to ignore
  • Menus and event details need manual updates in many places
  • Managers have no single view of requests and operations

With InTouchLink

  • Lobby, venue and elevator screens that update from one dashboard
  • A guest portal with hotel info, amenities and local guides
  • Guest service requests tracked from submission to resolution
  • Menus and specials updated on every screen at once
  • One view of requests and bookings across properties
Who it's for

Built for every kind of property

Whether you run one boutique hotel or a portfolio of resorts and venues, InTouchLink scales with you.

Hotels & resorts

Boutique, full-service and resort properties

Showcase dining, events and amenities, and make it easy for guests to book and request service.

Where InTouchLink helps most
  • Lobby and venue signage
  • Guest portal and amenity booking
  • Guest service requests

Conference & event venues

Conference centers, meeting and event spaces

Keep attendees on schedule with event signage, room details and check-in for guests and walk-in visitors.

Where InTouchLink helps most
  • Event schedules on every screen
  • Meeting room booking
  • Kiosk visitor check-in (add-on)

Hotel groups & portfolios

Multi-property operators and brands

Keep brand content consistent while each property manages its own events, menus and requests.

Where InTouchLink helps most
  • Branded templates
  • Targeted publishing by property
  • Multi-site intelligence
One connected platform

Everything hospitality needs, in one platform

Start with signage, then add the guest portal, booking and service requests across every property.

Lobby & venue signage

Beautiful, current content throughout the property.

  • Digital signage
  • Restaurant & bar menus
  • Event schedules
  • Video streaming
  • Branded templates
  • Remote content & photos

Guest self-service

Guests help themselves from their own devices.

  • Guest portal & app
  • Amenity & space booking
  • Guest service requests
  • Event reservations
  • Directory & local guides
  • Alexa & voice

Guest communication

Stay in touch before, during and after the stay.

  • Email distribution
  • Group & direct messaging
  • Surveys
  • Newsletter builder
  • Web calendar
  • Transportation booking

Operations & insight

Visibility into requests, bookings and engagement.

  • Operational reporting
  • Advanced analytics
  • Multi-site intelligence
  • AI & automation
  • SSO & integrations

Available add-ons

Extend any plan with the channels and hardware your property needs.

  • Kiosk & visitor check-in
  • ITL Connect: text & AI voice
  • Live cameras & video sources
  • Engagement tools
  • Hardware & installation
Better for everyone

What changes when everyone's on the same page

Guests

Everything they need to know, and an easy way to ask for more.

Event attendees

Schedules, rooms and updates on every screen.

Front desk & service teams

Fewer calls, and requests that are tracked to completion.

Managers & owners

One view of operations across every property.

See how InTouchLink fits your hotel or venue

Tell us about your property, guests and service priorities. We’ll tailor the walkthrough to the experience you want to create.

A walkthrough built around your property

Explore how InTouchLink can keep guests informed, promote dining and events, simplify amenity bookings and help your team track service requests.

4.9 out of 5 on Google and Capterra

Scroll to Top