InTouchLink and Xfinity Communities Collaborate to Modernize Community Communication

InTouchLink is working alongside Xfinity Communities to support the evolution of communication across MDU housing.

For years, many organizations have relied on legacy, analog broadcast infrastructure to deliver important information to residents. While effective in the past, these systems often lack the flexibility and scalability required in today’s connected world.

Through this collaboration, InTouchLink’s communication platform can be experienced directly through Xfinity X1, creating a more seamless and familiar experience for end users. This approach enables organizations to transition from traditional broadcast models to a modern, IP-based framework without disrupting day-to-day operations.

A key advantage of this model is flexibility. Rather than being limited to a fixed number of broadcast channels, organizations can create multiple purpose-driven content experiences tailored to different needs. These may include:

Old community channel systems based on analog channel insertion filters can finally be upgraded with a modern, digital tool that enables all residents to access lobby cameras, live event broadcasts and streaming content directly on their Xfinity X1 boxes, on their phone or by computer.

By shifting from a single-channel model to a more dynamic content approach, organizations can better align communication with how people actually engage within their environments. The result is improved visibility, stronger engagement and a more connected experience across residents, tenants, families and staff, while also reducing the operations burden on the teams responsible for delivering that experience.

As adoption continues to grow, we remain focused on supporting operators with practical, scalable solutions that meet current needs while preparing them for the future, and are grateful to collaborators like Xfinity Communities to help make that happen.