For Senior Living Communities

Our community engagement portal offers a window into your community and hub for streamlined communication.

Centralized Communications to Foster More Connection

Offer your residents, their families, and senior living community staff a central location to get and share information about their community, profiles that help everyone get to know each other, and a convenient place to make requests and reservations.

Community Resident & Family Portal

Give your residents and their families a place to learn about important updates and easily request service with a couple of clicks!

Community Kiosk

Increase engagement for current and prospective residents with a community kiosk that showcases activity programs, menus, floor plan layouts, images, and video on an HD touch screen.

Community Directory

Create connections between residents and staff with a Community Directory from InTouchLink. We provide your community with profiles and contact information that build genuine connections.

Service Request Manager

Simplify your work order management with our Service Request Manager. Maintenance, transportation and amenity bookings plus event reservations are a breeze! Bring transparency to the residents and families with one universal, user-friendly ticketing system.

Streamline & Centralize Communication

Foster a well-informed, connected community with efficient communication platforms that share prevention plans, safety updates, the community channel, resident and staff information, and more!

online Community portal on an ipad
online Community portal for families

Everybody Gets a Login!

With separate logins, everyone has access to the information they need!
Residents can access the assisted living community engagement portal on any device to log maintenance, dietary, or administrative requests easily and monitor their progress without checking in with staff.
Families can make requests via a ticketing system and can monitor their progress to ensure their loved one is getting the help they need.
Staff can collect, track, and answer requests and information all in one central location.

Real-Time Updates

Families, residents, and staff receive information and updates in real-time, so they’re kept up to date with everything going on in their community.

mobile online Community portal
online Community portal

Easy Management & Accessibility

Easily manage all the information you need to broadcast to your residents, their families, and assisted living community staff, and give them a platform to access that info that’s user-friendly and easily accessible.

Corporate Access & Visibility

Use one login to access and monitor calendars for multiple communities. Ensure that calendars and communications are up-to-date and on-brand in your assisted living communities.

online Community portal via laptop

InTouchLink In Action

Watch Todd Carling demo how Fellowship Square-Mesa uses InTouchLink’s Community Kiosk to drive engagement, boost occupancy, and bring innovation to your community.

Why Staff Love It

Reduce the impact of staff turnover with clear, organized information, so new staff can learn quickly and access essential insights to help them serve residents with the same high quality, knowledgeable care you’ve become known for.

Why Operators Love It

Get a more well-rounded, in-depth picture of your operations by understanding how long typical requests take to complete. Manage and onboard new staff quickly with a centralized hub for resident information.

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What People Are Saying About InTouchLink

We love hearing how these features are working for our customers. Here are just a few of the happy customers we’ve had over the years!

Who Uses The Online Community Portal?

Watch Our 5 Minute Demo!

Take a few minutes to see how InTouchLink can streamline your communications, increase resident and staff satisfaction, and help you foster a connected community.

Access to the full platform

Customized for your specific needs

Full support and platform onboarding

& Much more!


Learn how to create and foster better communication with your residents, family members, and staff using the #1 Hospitality Solution for Senior Living.

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