Outbreak And Pandemic Tools For Senior Living

In-Room tools designed to support communication and engagement during an outbreak

Isolated residents can have major wellness challenges. We’ve put together a toolkit to help keep residents engaged, even while they’re confined to their rooms.

Our most popular modules are in-room tv channels and HIPAA compliant video calling but there is plenty more below!

The InTouchLink Outbreak & Pandemic solution creates proactive communication opportunities that encourage strong and satisfying connections between your residents, their families, and the community. 

  • Family & Resident Portal – Easy access to community info and service requests
  • In-Suite + Community Channel – Keeps the information flowing into resident rooms, driving inclusiveness while supporting social distancing measures
  • InTouchLive Streaming Video – Video broadcast live on- and off-site events 
  • Alexa – Any Alexa enabled device gives residents immediate access to activity calendars and daily menus
  • Community Message Broadcast – Easily communicate with residents and their families (announcements, updates, urgent messages) through In-suite TV, email and mobile notifications
  • Activity Tracker + Family Notifications – Encourage and support resident health and happiness by ensuring they are active and engaged in the community. Push this info to interested family members

Community + In-Suite Channel

Community engagement from anywhere

The same content residents see on the community TVs are readily available from their room.

Rotating menus, activity calendars, weather and news are just a screen away

Photo galleries showcase the vibrancy of activities and events within your community

Residents with mobility issues can get the same great content as everyone else gets

Announcements – the elevator being serviced, new policy updates,  or a flu outbreak – provide proactive alerts in real-time

Pre-program any number of exercise, funny or informational videos to entertain and engage your residents on a daily basis


Family & Resident Portal 

A window into your community

Families and residents sign themselves up for an account and can connect directly with your community – from any device and from anywhere in the world.

★ Menus, activity calendars, and community news is easily accessible

★ All the data you’ve already entered into the system for your TVs is automatically added

Residents can send requests directly to departments within your community if they have maintenance, dietary, administrative or other requests – RSVPing for events, trips and activities is a breeze

Share prevention plans, safety updates and provide a link between families and residents

★ Broadcast your in-suite community channel in the portal and centralize family and community communications

InTouchLive Streaming

Community-wide event video streaming

Whether it’s a musical act, religious service, administration update video, or any other activity, all residents can view it.

Promote the liveliness of your community by broadcasting live events on TV screens

Reduce the feeling of isolation and support inclusiveness

Make sure everyone gets a front-row seat to the show even from their room

Rebroadcast your video at a later date for those that missed it the first time

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Get your community tools setup


Just ask for community info

Activities, events and menus are just an ask away from any Amazon Alexa device.

★ Daily breakfast, lunch and dinner menus are available for all – no more guessing

★ An up-to-date listing of daily activities encourages resident engagement

★ Easy access promotes inclusiveness for residents with mobility or vision impairment

Community Message Broadcasting

Keep residents and families in the loop

One place to send instant alerts or pre-scheduled updates to residents, families and staff.

★ Let residents and families know when events have been scheduled or postponed

★ Send emergency alerts for infectious outbreaks or weather warnings

★ Email, Text and TV Channel broadcasts ensure everyone knows what’s going on at all times (enter the message in one place and it appears everywhere)

Activity Tracker + Family Notifications

An active resident is a happy resident

Easily check-in and register residents for community activities. Promote engagement!

Family can easily check-in on loved ones and get automatic community engagement notifications.

Encourage family confidence in your community’s care of their loved one

Generate reports by specific activities, categories or by resident

Promote inclusiveness and ensure residents are getting the proper mix of mental and physical stimulation, even while in isolation

 The InTouchLink Outbreak & Pandemic solution supports meaningful and ongoing engagement between your residents, families and staff.

Take the next step below and choose your own adventure.

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