Resident Happiness

Improve the happiness and wellbeing of community residents

Seniors living in communities can often feel anxious and disconnected from their loved ones and staff. This can have a significant impact on overall happiness, which has been shown to increase stress levels and diminish their quality of life. Using technology to promote inclusiveness and encourage satisfaction, will ensure smiles stay on your residents’ faces and give their family members peace of mind.


The InTouchLink Resident Happiness Solution creates a high level of transparency and proactive communication that encourages strong and satisfying connections between your residents and the community.

Community Channel – keeps residents up to date and in the loop with events, announcements, photos, menus, news, weather and more

In-Suite Channel – keeps the information flowing into resident rooms and drives inclusiveness

InTouchLive Streaming Video – broadcast live events to those that can’t make it

Family & Resident Portal – Easy access to community info and service requests

Alexa – any Alexa enabled device gives residents immediate access to activity calendars and daily menus

Community Message Broadcast – easily communicate with family and residents regarding events and announcements through email and mobile notifications

Activity Tracker – encourage and support resident health and happiness by ensuring they are active and engaged in the community

Community Channel. Keep residents more informed around the building – and happier!

Transparency and communication are paramount to supporting resident happiness.

★ Live weather forecasts and community, local and national news helps residents feel connected with the world around them
★ Photo galleries showcase the vibrancy of activities and events within your community
★ Menus keep residents excited about what’s available for meals
★ Highlight staff (new or existing) by recognizing them on your channel and promoting resident and staff connection

In-Suite Channel. Community engagement from anywhere

The same content residents see on the community TVs are readily available from their room.

★ Rotating menus, activity calendars, weather and news are just a screen away
★ Residents with mobility issues can get the same great content as everyone else gets
★ Announcements – like a bus leaving, the elevator being serviced or a flu outbreak – provide proactive alerts in real-time

InTouchLive. Community-wide event video streaming

Whether it’s a musical act, religious service or any other activity, all residents can participate.

★ Promote the liveliness of your community by broadcasting live events on community screens
★ Make sure everyone gets a front-row seat to the show
★ Even if bed-ridden, a resident can see the live community event from the comfort of their suite

Alexa. Just ask for community info

Activities, events and menus are just an ask away from any Amazon Alexa device

★ Daily breakfast, lunch and dinner menus are available for all – no more guessing
★ An up-to-date listing of daily activities encourages resident engagement
★ Easy access promotes inclusiveness for residents with mobility or vision impairment

Community Message Broadcasting. Keep residents and families in the loop

One place to send instant alerts or pre-scheduled updates to residents, families and staff.

★ Let residents and families know when events have been scheduled or postponed
★ Send emergency alerts for infectious outbreaks or weather warnings
★ Email, Text and TV Channel broadcasts ensure everyone knows what’s going on at all times

Activity Tracker. An active camper is a happy camper.

Easily check-in and register residents for community activities. Promote engagement!

★ Generate reports by specific activities, categories or by resident
★ Promote inclusiveness and ensure residents are getting the proper mix of mental and physical stimulation
★ Determine which activities are the most popular/best-attended – open up a second series to promote happiness and wellbeing