Increase Resident SatiSfaction
Ongoing surveys for resident and families provide instant feedback via kiosks and online. Improve connection between your staff and clients.
RESIDENT SATISFACTION
KEY FEATURES
A variety of customer satisfaction tools are available, including surveys and client feedback portals.A kiosk option is available to generate instant feedback from residents.Residents can easily login and stay connected with the community by viewing current events, pictures, menus, newsletters and more!OPERATOR BENEFITS:
Residents are happier and healthier, resulting in less attrition to higher assistance homes or competitor residence communities
Satisfied residents promote a better reputation for the community, and attract more residents by word-of-mouth and positive reviews
The increased revenue from attracting more residents can then be used towards further improvements in the community, creating a cycle of healthy growth
RESIDENT & FAMILY BENEFITS:
InTouchLink has been proven to improve communication amongst the various stakeholders involved in residence communities, and as a result, increases resident satisfaction as a whole
As a result, residents feel a positive connection to their community, staff members, and their families
Residents feel a sense of independence as they can easily find out information about activities on their own, communicate easily with their families, input service requests, and participate in activities even when they cannot leave their rooms
See it in action:
VIEW OUR OTHER FEATURES & BENEFITS
