Assisted Living Community Tag

07 Feb Why Do You Need Technology in Today’s Senior Living Environment?

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You work in a senior living community. Or maybe you run one. Your senior residents, (aka the centre of the establishment), grew up in a simpler time. They got a chance to speak to someone only if they gathered the energy to actually walk over to that person’s house, children played with real toys outside, not computers indoors, and “messages” were delivered through Morse code or pigeon (did I go too far back?). Whenever I rave about a new tech product I want to buy, my grandparents (and parents) ask me multiple times why I want it, and whether I really need it. A lot of seniors couldn’t care less about technology or all of its seemingly endless benefits to the majority of today’s society. Care is what they need, and good people, not good computers, are what they prefer. So why would you put technology at the forefront of your retirement community?

As someone who works in the senior living industry, I will forever recognize and understand that people are its most important resource. And that is why you need technology. Confused? Let me elaborate.

Technology has exponentially grown in the past 25 years throughout all industries as a response to problems that people want to solve.

I’ll give you an example.

Problem: Senior care worker at an assisted living community cannot tend to the residents because she is covering the front desk for the receptionist, who is busy making the rounds around the building to change paper copies of event posters, calendars, and menus for the week. Normally, this front desk superstar is also busy taking calls from residents and families and making notes on their requests, such as booking a table in the dining room for a family dinner, or fixing a clogged drain.

Solution: Assisted Living Community switches to a technology-based menu and activity system that relays information on large-screen TVs throughout the community and in resident suites. Front desk worker can now easily change information instantaneously without leaving her desk.

A family and resident portal add-on allows requests to be made online that go straight to the maintenance workers who take care of the requests and easily update the system.

End result: Front desk worker and senior care worker have more time to focus on the residents, instead of wasting time on tedious tasks.

Real end result: Residents are happier. Staff members are happier.

See what I mean?

A lot of the backlash of technology in the senior living industry stems from the misunderstanding that technology should not be the focus because the people are the focus. But the real purpose of introducing technology is for the people to be the focus. So much time is spent on multiple, tedious systems; learning them, maintaining them, updating them. Or spending too much time on out-dated, messy, paper-and-pencil methods.

If you’ve ever seen a senior resident look at a TV screen and smile because they see themselves in a photo on the screen, you’ll understand that this technology was made for them to be happy. To bring them closer to the community. To keep them engaged and aware, and avoid isolation. To make it easier for your staff and give them free time to focus on what’s really important – your residents.

If you agree, and you want to uplift your community – let us know. We’re here to help.

 

31 Aug SIMPLE WAYS TO KEEP YOUR RESIDENTS (AND THEIR FAMILIES) ENGAGED IN YOUR ASSISTED LIVING COMMUNITY

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National Assisted Living Week is Sunday, September 11 – Saturday, September 17, 2016. This year’s theme is “Keep Connected”! A perfect theme to highlight the importance of utilizing the latest technologies to keep senior citizens engaged and in tune with the world around them. Read on to learn more about how you can incorporate technology in simple ways throughout your community.


Numerous studies have concluded that the key to a prosperous assisted living community is a high level of engagement from the senior residents that are a part of it. This can be a difficult task to say the least. Not only do you try to come up with new and innovative ideas for activities and events, but you also need to ensure that your residents are informed and up-to-date on the latest community news. Ensuring that their families are in tune with the assisted living activities and news is a whole other ball game. At InTouchLink, we’re all about making your lives a little easier. This is why we have come up with 8 simple ways to keep your residents and their families engaged.

1. Easy-to-View Info on Large LTC TV Screens across the Community and in Resident Suites

Information needs to be easily accessible. You could have the best, most innovative assisted living activity program of any community, but if your residents are not aware of these activities due to poor communication tools, then nobody will be benefiting from the activities. Large screen LTC TVs mounted in high-traffic areas of your assisted living community as well as an in-suite channel are highly efficient, easily accessible modes of communicating all kinds of information and can be updated instantly across the board.

2. Calendars, Menus and More

A wide range of informative sources can be displayed and accessed technologically. Menus, Activity Calendars, Photos, Videos, Shift Schedules and more can all be inputted and viewed online through the resident portal or on screens throughout the community. The beauty of this is that residents can access this information from the comfort of their own suites, versus having to travel out to a certain area such as an activity board. The other advantage is that changes can be done in seconds and are seamless – versus changing paper copies which can be a hassle. So not only is it convenient for residents, but it’s convenient for the community! (Take a sneak peek at our Activity Calendar system here).

3. Photos and Videos Splashing Memories on LTC TV Screens

Who doesn’t love to see themselves on the big screen?! Residents, families and staff members alike love seeing pleasant memories splashed across large-screen LTC TVs in the community. It is a wonderful way to not only jog residents’ memory, but also to solidify a sense of community and keep everyone active and engaged – and looking forward to the next time they will be creating memories!

4. Popular/Funny Videos

Another really fun way to keep everyone engaged and having fun – posting videos! Videos can be posted directly from YouTube onto screens throughout the community and the options are endless! Post Just for Laughs Gags videos, funny animal videos, older movie clips (I’m lookin’ at you, Casablanca) and whatever else you think your residents might like to see! You could even have a radio channel playing from the screens so everyone can show off their best dance moves (check out this video from one of our partner communities for some dance move inspiration).

5. Super Easy Email System and Online Portal for Senior Residents

For residents who are more tech-savvy, or who would like to be more tech-savvy, it’s a great idea to provide them with some basic training on how to use a computer. An all-in-one resident portal that provides access to a super-simple retirement email system, community events, their own online calendar and even direct links to their favourite websites is a wonderful way to keep them engaged and updated on the world around them.

6. Family Member Access

Naturally, family members of residents want to know what’s going on at their relative’s retirement community. It’s worth investing in a retirement system that allows them to easily connect with the community where they can view photos, calendars, menus, monthly newsletters and more. (With no extra work for you!)

7. Live Message Updates to Families and Residents

In cases where you would like to have information quickly relayed to family members – a system that will display the message on TV screens in the retirement community whilst also sending the information to family members is a highly efficient method of keeping everyone informed at once!

8. Tablets

Tablets provide a user-friendly interface for all ages to use the internet and include access to other nifty applications such as Skype to communicate with family members, mind games to keep the brain sharp, and WebMD to track pill intake and more. The price of tablets has decreased dramatically over the years – you can even purchase a Kindle Fire from Amazon for about $50 and use it as a tablet!

Now that you’re equipped with all of this information to keep your senior residents more engaged through the benefits of technology – what are you waiting for? The easiest method to implementing all of these steps is to invest in a retirement solution that can do it all. Book your no-obligation demo with us today to see how we can make your retirement community a better place.

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19 Aug Celebrate the Closing Ceremony of the 2016 Rio Olympics at your Retirement Community!

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The 2016 Rio Olympics are coming to an end! Keep your community in the know for the final games and Closing Ceremony with a Twitter Feed from the Official Rio Olympics account.

Follow these simple steps:

  1. Log in to your InTouchLink account at www.intouchlink.com
  2. From the homepage, click on the Admin button on the left hand side
  3. Click the Content button
  4. Click on Custom Content
  5. Click the Add Custom Content button on the left hand side
  6. Input any title you wish – we suggest Rio Olympics 2016
  7. In the description section, input the following:

%%RAW%%<a class=”twitter-timeline” data-width=”896″ data-height=”572″ href=”https://twitter.com/Rio2016_en”>Tweets by Rio2016_en</a> <script async src=”//platform.twitter.com/widgets.js” charset=”utf-8″></script> 

  1. Choose however long you would like the Feed to display on your channel (Sunday August 21st at midnight may be a good time).
  2. Click Update!
  3. Ensure that Custom Content is appearing in Frame 1 on your Channel in the Channels section under Admin. You should see Custom Content in the chart under the Configure Channel section. If not, click on Frame 1 in the layout drawing of your channel at the top of the Configure Channel page, and check off Custom Content! Click Update and you are good to go!

For any questions, concerns or comments, feel free to reach us at 1-877-784-6868 or support@intouchlink.net.

Happy Cheering!

Rio Olympics Opening Ceremony