retirement community Tag

07 Feb Why Do You Need Technology in Today’s Senior Living Environment?

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You work in a senior living community. Or maybe you run one. Your senior residents, (aka the centre of the establishment), grew up in a simpler time. They got a chance to speak to someone only if they gathered the energy to actually walk over to that person’s house, children played with real toys outside, not computers indoors, and “messages” were delivered through Morse code or pigeon (did I go too far back?). Whenever I rave about a new tech product I want to buy, my grandparents (and parents) ask me multiple times why I want it, and whether I really need it. A lot of seniors couldn’t care less about technology or all of its seemingly endless benefits to the majority of today’s society. Care is what they need, and good people, not good computers, are what they prefer. So why would you put technology at the forefront of your retirement community?

As someone who works in the senior living industry, I will forever recognize and understand that people are its most important resource. And that is why you need technology. Confused? Let me elaborate.

Technology has exponentially grown in the past 25 years throughout all industries as a response to problems that people want to solve.

I’ll give you an example.

Problem: Senior care worker at an assisted living community cannot tend to the residents because she is covering the front desk for the receptionist, who is busy making the rounds around the building to change paper copies of event posters, calendars, and menus for the week. Normally, this front desk superstar is also busy taking calls from residents and families and making notes on their requests, such as booking a table in the dining room for a family dinner, or fixing a clogged drain.

Solution: Assisted Living Community switches to a technology-based menu and activity system that relays information on large-screen TVs throughout the community and in resident suites. Front desk worker can now easily change information instantaneously without leaving her desk.

A family and resident portal add-on allows requests to be made online that go straight to the maintenance workers who take care of the requests and easily update the system.

End result: Front desk worker and senior care worker have more time to focus on the residents, instead of wasting time on tedious tasks.

Real end result: Residents are happier. Staff members are happier.

See what I mean?

A lot of the backlash of technology in the senior living industry stems from the misunderstanding that technology should not be the focus because the people are the focus. But the real purpose of introducing technology is for the people to be the focus. So much time is spent on multiple, tedious systems; learning them, maintaining them, updating them. Or spending too much time on out-dated, messy, paper-and-pencil methods.

If you’ve ever seen a senior resident look at a TV screen and smile because they see themselves in a photo on the screen, you’ll understand that this technology was made for them to be happy. To bring them closer to the community. To keep them engaged and aware, and avoid isolation. To make it easier for your staff and give them free time to focus on what’s really important – your residents.

If you agree, and you want to uplift your community – let us know. We’re here to help.

 

19 Aug Celebrate the Closing Ceremony of the 2016 Rio Olympics at your Retirement Community!

rio olympics logo

The 2016 Rio Olympics are coming to an end! Keep your community in the know for the final games and Closing Ceremony with a Twitter Feed from the Official Rio Olympics account.

Follow these simple steps:

  1. Log in to your InTouchLink account at www.intouchlink.com
  2. From the homepage, click on the Admin button on the left hand side
  3. Click the Content button
  4. Click on Custom Content
  5. Click the Add Custom Content button on the left hand side
  6. Input any title you wish – we suggest Rio Olympics 2016
  7. In the description section, input the following:

%%RAW%%<a class=”twitter-timeline” data-width=”896″ data-height=”572″ href=”https://twitter.com/Rio2016_en”>Tweets by Rio2016_en</a> <script async src=”//platform.twitter.com/widgets.js” charset=”utf-8″></script> 

  1. Choose however long you would like the Feed to display on your channel (Sunday August 21st at midnight may be a good time).
  2. Click Update!
  3. Ensure that Custom Content is appearing in Frame 1 on your Channel in the Channels section under Admin. You should see Custom Content in the chart under the Configure Channel section. If not, click on Frame 1 in the layout drawing of your channel at the top of the Configure Channel page, and check off Custom Content! Click Update and you are good to go!

For any questions, concerns or comments, feel free to reach us at 1-877-784-6868 or support@intouchlink.net.

Happy Cheering!

Rio Olympics Opening Ceremony

 

31 May TOP 10 WAYS TO USE DIGITAL SIGNAGE IN ASSISTED LIVING

Digital signage is more than just another TV in your senior living community. It can engage your residents, motivate them to participate in activities, inform them of important events and make them laugh! Wondering how? Here are our top 10 ways of most effectively using digital signage to improve YOUR assisted living facility.

  1. Post Photos and Videos of Events at your Community

Have you recently held a fun activity at your retirement community? We’re sure you have! If you took any photos or videos, be sure to post them on your community TV and residence portal. It only takes a few minutes, but residents will greatly enjoy seeing themselves and their companions on a TV screen. We receive wonderful feedback on this feature quite often – take advantage!

  1. Need to Relay Important Info Quickly? Draft a Message in Seconds!

Maybe your retirement home or long term care facility just had an outbreak on floor 2. Or mail has been delivered and is ready for pickup. Or maybe someone came in with a large box of cookies. Whatever the case may be, you want to let everyone know as soon as possible. (Well, maybe not for the box of cookies). All you have to do is add a message to your TV channel in a few seconds – and it’ll be up automatically! Did we mention you can access the InTouchLink system from ANY device as long as you have an internet connection? You can’t go wrong!

  1. Customize Your Channel with your Logo and Brand Colours

The beauty of your InTouchLink TV is that it’s your TV, your channel. Change the clock to your brand colour, post your logo at the top, change the font, and change the layout. The possibilities are endless, and better yet – they’re easy. You can also use your TV as an assisted living marketing tool for your community – welcoming all prospects and showing them everything that is amazing about your community.

  1. Post Special Events Coming Up that your Residents can look forward to

One of the beauties of life is being able to look forward to something. If you have a special event coming up (Father’s Day BBQ, anyone?), make sure to let your residents know by posting it on your InTouchLink TV channel. You can even customize it with your own background image and any information that you would like to add!

  1. Post some Humour and other fun things!

How boring life would be without having the occasional laugh! Try posting a humorous quote or even a funny video to your assisted living TV channel! We suggest searching for Just for Laughs Gags videos or America’s Funniest Home Videos on YouTube. A wonderful feature of the InTouchLink system is that it’s super easy to post a video. Just search for something you like on YouTube, then link it back to your channel (it only takes 30 seconds!).

You can also post monthly or weekly fun facts. For example, the origins of the name of the Month (did you know the name May might have originated from the Greek Maia, meaning goddess of spring?). Other ideas include the birthstone of the month, or famous celebrity birthdays or events that occurred in history in that week or month.

  1. Celebrate, Celebrate, Celebrate!

Never miss a chance to celebrate! Celebrate anniversaries, birthdays or any other special occasions by posting a short description and photo. Why not spread the joy ?!

  1. Weather Forecast

Ensure that your residents are always prepared for the weather (even if you live in Canada where there is no preparing for the weather, ever). Just like everything else we do – we make this easy peezy lemon squeezy. You can configure an automatic weather forecast to appear on the TV and choose from a variety of options such as a several day forecast or just a daily forecast. You only need to do it once and then you’re set! In fact, we add it in to your base channel when you first start up! (But you can always change the format).

  1. Local Events

There’s always something going on in the local community. Why not encourage everyone to get involved? Community-wide events build a sense of home and happiness. And festivals and fairs are fun for the whole family – more opportunities for grandparents to spend time with their grandkids! You can post a photo and a description on your channel in minutes and allow everyone to join in on the fun.

  1. Shift Schedule

Keep your residents informed by posting a shift schedule of nurses or other staff on duty for the day. They will appreciate knowing who is in their home and when, especially in cases where they may have a question or comment for a particular person.

  1. RSS Feeds

Just another great way to ensure that all your residents stay in the know! You can link a multitude of RSS feeds to your channel that will produce highlights from the latest sports or local and international news. Similar to the weather forecast, you need only do this once and your channel will do the rest! Isn’t technology great?

Digital Signage is not the end of what you can do for your residents; it’s just the beginning! Have your residents and your families login to a dedicated resident portal to keep up to date with everything going on even when they’re not in the building!

Freshly joined or seasoned veteran – we are always here for our clients. Need some extra training? Can’t figure something out? Want to learn about new features? Give us a call or send us an email. We’re happy to help – no ifs, ands or fees about it.

Don’t have digital signage yet? The technology of the future is waiting for you. Stay one step (or ten) ahead of the competition with the right tools to increase engagement and efficiency in your community. We’re happy to offer a free demo to show you more about how the system works. Head to https://www1.intouchlink.com/book-a-demo/ to book a free no-obligation demo today!