Family & Resident Portal

A window into your community

Engagement Is Everything

Communal TVs, InSuite and online: Keep residents, adult children, and staff up to date and in the loop with events, announcements, photos, menus, news, weather and more. Transparency and communication are paramount to supporting engagement and happiness.


Easy access to community info and service requests

Families and residents sign themselves up for an account and can connect directly with your community – from any device and from anywhere in the world.


The Family Portal can be accessed by all family members from any device from anywhere in the world.

Easy to Manage

All the data you’re already entering into the system for your TVs is automatically added to the family portal.

Family Sign-Ups

Families can sign themselves up for an account – using unique codes so they can connect directly with your community.

Real-Time Updates

All information is sent to the family in real-time so they are kept completely up-to-date with everything going on in the community.

Service Requests

Families can send requests directly to departments within your community if they have maintenance, dietary, administrative or other requests.

Centralize Communication

Share prevention plans, safety updates, views of the community channel, and general info. Provide a singular link between families, residents and staff members.

Interested in Learning More?

Our FREE 5-minute demo video will give you a great feel for how our platform functions. Get answers to your unique questions and find out why InTouchLink is the right choice for your community.

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What Other People Are Saying About the Family & Resident Portal

We love hearing how these features are working for our customers. Here are just a few of the happy customers we’ve had over the years!

“Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across.”

See For Yourself. Book a Demo Today!

Book a demo today! The demo is customized around you. Get answers to your unique questions and find out why InTouchLink is the right choice for your community.

Access to the full platform

Customized to your specific needs

Full support and platform onboarding

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Continue Exploring the InTouchLink Platform

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